An exciting opportunity has arisen for somebody to join our team :
Somerford Park Farm, Holmes Chapel Road, Congleton, Cheshire, CW12 4SW
01260 272965
Retail Supervisor- Full Time (Part Time considered for the right person)
An opportunity has arisen to join our Hope Valley- Somerford Team, we require a confident Retail Supervisor with a strong focus on providing exemplary standards of customer service, an aptitude for motivating a team, as well as, a relevant interest in all things equestrian and a passion for selling within the equestrian goods sector.
This role is based at our Somerford Park Store, 09.45 – 18.15 and will include working a weekend day each week, due to the Store being open 7 days a week. Please do not apply for this job if weekend work is a problem, all positions require weekend hours. Wage dependant on experience. Ideally this is a full time position, however 3 / 4 days may be considered for the right person.
Key Areas:
- Welcoming customers to our store and providing an exceptional retail experience
- Ensuring 5 Star customer service is provide at all times
- Leading, coaching and motivating the retail team to maximise sales
- Supporting retail management with daily running of the Store
- Acting as a passionate brand ambassador and promoting Hope Valley values
- Training and supervision of the retail team
- Upholding the Company image in all areas of the store
- Motivating the retail team to achieve success and serving as a role model and mentor
- Ensuring company policies and procedures are adhered to by all team members
- Creating interesting visual merchandising displays
- Dealing with sales transactions, refunds and operation of POS Systems
- Awareness of Health and Safety policies, ensuring these are adhered to at all times
- Stock replenishment
The Person:
- Energy, drive and a positive can do attitude
- Ability to work in and promote a team orientated environment
- Excellent interpersonal skills required to ensure clear, effective communication with Staff
- Experience of retail sales and supervisory role
- Ability to inspire, motivate and lead a team
- Commercially minded, fashion orientated and a natural role model
- Committed to providing exemplary customer service standards
- Passionate about selling in the equestrian goods sector
- Professional and flexible work attitude
- Strong leadership skills
The position comes with a high level of responsibility with plenty of room for progression, so the candidate must be experienced, able to provide references and trustworthy.
If you believe you have the skills and experience for our Retail Supervisor vacancy, please send your CV along with a covering letter to somerford@hopevalleysaddlery.co.uk