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FlexAbility PROFESSIONAL is the highest specification joint supplement available in the UK*.
FlexAbility PROFESSIONAL is the highest specification joint supplement available in the UK*.
Science Supplements

Science Supplements FlexAbility Professional

£89.99
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Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Hassle free returns

DPD Returns Portal - DPD Returns - Click Here

Please email returns@hopevalleysaddlery.co.uk for any faulty items.*

We understand that when you Shop Online, things can go wrong. You might need a different size, or the colour may not be as expected - you may even have just changed your mind. Our Returns & Exchanges Policy is designed to give you the flexibility that you need.

Returns Policy

  • If you Return your item(s) to us within 3 Months of receipt, in unsoiled, undamaged and unused condition, we will happily Refund or Exchange them for you. This includes all tags still being attached and returned in the product packaging in which the items were sent out in. Please do not apply postal stickers directly on to the product packaging. E.g, footwear boxes, rug bags etc. In the event of these terms not being adhered to, we may be forced to deduct from your refund.
  • Refunds within the statutory period are made in line with the Consumer Contract Regulations.
  • Please send all Returns to: Returns Dept, Hope Valley Saddlery, Rockhead House, Staden Lane, Buxton, SK17 9RZ. It is essential that you include a covering note with your parcel, telling us:
    • Your Original Order Number,
    • Your Name and Contact Phone Number,
    • Whether you would like a Refund or an Exchange (and what you might require in exchange).
  • We strongly advise customers to obtain proof of postage from the Post Office, as in the extremely unlikely event of the item(s) not reaching us, this would be required in order for you to claim compensation. RETURN COSTS WILL BE COVERED BY THE BUYER.

Exchanges
  • Exchanges are subject to stock availability. Please check our website for up to date stock.
  • For Exchanges, please forward a cheque payable to "Hope Valley Limited" to cover the new Outbound postage. If you prefer, we can contact you by phone to take payment for this by a debit or credit card. The cost will usually be the rate of the Original Postage Cost (items originally sent postage free excepted). Please E-Mail returns@hopevalleysaddlery.co.uk if you have any queries regarding exchange postage costs. Payment of a standard delivery charge of £4.99 will be required to send you your replacement item(s).


Incorrect/Faulty Items
  • If you think you have received an incorrect item, faulty item or have items missing from your delivery, please contact us by E-Mailing returns@hopevalleysaddlery.co.uk . In regards to incorrect/missing items, this needs to be within 3 days of receipt of delivery. We will then be able to advise on the best way to proceed. Usually, this will involve the item being returned to our Returns Department for Inspection and verification of the fault prior to dispatching any replacements or issuing any refund. We may be able to provide a Freepost label so that there is no cost of this return. However as this is not always the case, please contact us prior to making any Return. We regret that we are unable to issue any replacements or refunds until we have verified the fault.
  • Please do not return any incorrect/faulty items without having contacted us first on returns@hopevalleysaddlery.co.uk We know dealing with a faulty item can be an annoying inconvenience for you, so please be assured that our team are here to help you and always aim to resolve issues as quickly and easily as we can. Often the judgement of faulty items lies with the supplier/manufacturer, so time must be allowed for their assessment and report so we can then move forward and resolve the issue.
  • Where incorrect or faulty items are verified, Hope Valley Saddlery will usually provide a FREEPOST label via e-mail to cover the costs of the return postage (via Royal Mail). We will also cover outbound postage costs of any replacement goods required. Where the FREEPOST label is not applicable, any return postage costs will need to be agreed beforehand with our Returns Department to ensure this will be reimbursed. You must obtain proof of postage.

Other Returns Information
  • In order to minimise potential fraud, all refunds will be made via the original payment method. Refunds may take up to 3 working days to appear back in your account.
  • If you are returning a parcel from a non-EU country please follow these instructions
    • Write on the front of the parcel – RETURNING TO SELLER also please make a note of the item(s) included,
    • This will enable to an item to clear customs more efficiently,
    • We also suggest the item is sent using a tracked and insured service.

  • If you choose to return your parcel, please keep an eye on the tracking. If there are to be any tracking issues or if it has been more than 7 working days and you have not heard from us, please contact us so that we can try and help with getting your return actioned.

Orders Purchased Using Klarna

  • Unfortunately, due to Klarna's terms and conditions, we are unable to accept orders back for an exchange when purchased via Klarna. These orders can only be refunded back to Klarna for them to then reimburse your account.

Science Supplements FlexAbility Professional

Brand:Science Supplements

Code:FlexAbilityProfessional

What's different about FlexAbility PROFESSIONAL? FlexAbility PROFESSIONAL is the highest specification joint supplement available in the UK*.

It is a nutritionally advanced formula of FlexAbility which the only joint supplement on the market with two clinical and scientific studies demonstrating the positive effects of joint supplementation and is the only joint supplement in the UK with a published, peer reviewed paper in The Journal of Equine Veterinary Science. The study is the largest undertaken in recent history and the findings were also accepted and presented at the British Equine Veterinary Association Congress. The clinical trials suggest for stiff horses, 6-7 out of 10 fed FlexAbility benefit in maintaining normal joint function and mobility.

FlexAbility PROFESSIONAL is designed for those horses needing the absolute maximum levels of support such as those competing at the highest levels of competition and undergoing the greatest stress to joints, tendons and ligaments.

We believe that when comparing joint supplements the key elements to consider are: - The actual level of active ingredients as declared by the manufacturer - The rate at which each manufacturer is advising you to feed (This needs to be sufficient to provide the correct level for a horse, not a smaller animal) - The quality of the ingredients used (Are they an approved and certified manufacturer. Look for UFAS and NOPS certification) - Do they have any published or clinical data to support their claims?

What's in it? Providing declared levels of key nutrients involved in cartilage synthesis and support using a unique combination and optimal levels of scientifically proven ingredients, including glucosamine, low molecular weight chondroitin, MSM, omega 3 fatty acids DHA & EPA, Hyaluronic Acid (HA), Boswellia, Collagen Peptides, Rosehip and Vitamin C.

Manufactured under the strictest conditions in our approved and certified UFAS and BETA NOPS approved manufacturing facility.

How to accurately evaluate and compare joint supplements

It seems that the graph that we recently posted showing a comparison of CONTENT of different ingredients in joint supplements has caused a bit of a stir!

Not surprising really. The reason it has caused a stir is because some companies choose to market on PERCENTAGE or CONCENTRATION of active ingredients rather than on CONTENT.

Here is a clear explanation of what these terms mean and why PERCENTAGE can be very misleading and why CONTENT (the actual amount your horse gets) is the only accurate way to compare.

PERCENTAGE is the amount of an ingredient in a supplement in grams per gram x 100 (or it could be mg per mg or kg per kg and so on). So if there is 20g of an active ingredient in 100g of supplement that is 20%. It's also the same as CONCENTRATION in this case. You will also often see on labels the amount of an ingredient in a supplement expressed as g/kg or mg/kg or IU/kg - this is a CONCENTRATION (but could be converted to a %). For example, in the case of pure glucosamine in a supplement with nothing else, then the PERCENTAGE or CONCENTRATION will be 100%.

This DOES NOT tell you how much your horse will get of the active ingredient. For that you need to know the FEEDING RATE (amount of supplement fed per day). For example:

If a supplement claims to contain 10g of Glucosamine in a 20g FEEDING RATE:

The PERCENTAGE of Glucosamine in the product is 50% (10g out of a total of 20g)

The CONTENT of Glucosamine is 10g at a FEEDING RATE of 20g (20g = total amount fed to horse, 10g being the actual amount of Glucosamine your horse will get)

The CONCENTRATION of Glucosamine is 50g/100g or 500g/kg

So why is the FEEDING RATE so important? The rate at which the manufacturer is advising you to feed determines the CONTENT (actual amount) of each active ingredient that your horse will receive. So on paper a supplement might claim to have 'no fillers' and provide 100% Glucosamine. However, when you look at the feeding rate and it tells you to feed a 10g scoop, your horse will only get 10g of glucosamine. Another manufacturer might have a combination of beneficial ingredients and provide as part of the formulation 50% worth of Glucosamine. When you then look at the feeding rate it tells you to feed 3 x 10g scoops (30g). In this example your horse will get 15g of Glucosamine; 5g more than the first supplement.

BOTTOM LINE - PERCENTAGE or CONCENTRATION on their own are meaningless and misleading! CONTENT is the most important as this is what your horse ACTUALLY GETS.

*Data is correct as of November 2018 and compares some of the leading joint supplements in the UK based on their published maintenance feeding rates for an average 500kg horse and published declared levels of active ingredients. This is only one method of comparison and should be used as a guide.

Instructions for Use and Feeding Guide Level 25ml (21.3g) scoops per day


Maintenance

Pony - approximately 250kg 3
Horse - approximately 500kg 5.5
Large Horse - over 750kg 7

Mix thoroughly with feed and split between meals where possible. Introduce to feed slowly.

Do not exceed the recommended intake

One of our core values is transparency. That’s why we list all the active ingredients per daily feeding rate so you know exactly what your horse is getting.

Active Ingredients:
Per 117g (500kg Horse Feeding Rate) FlexAbility Professional delivers: Glucosamine HCl 16g; Chondroitin Sulphate (90%, Low Molecular Weight) 6g; MSM 16g; Hyaluronic Acid 1000mg; Vitamin C (as calcium ascorbyl monophosphate) 10g; Marine Omega 3 20g (DHA & EPA 2.9g); Boswellia serrata extract 11g; Green Lipped Mussel extract 2g; Collagen peptides 5g; Rosehip extract 10g.

Composition:
Glucosamine HCl, Methyl Sulfonyl Methane (MSM), Boswellia serrata extract, Rosehip extract, Chondroitin sulphate, Microencapsulated Fish Oil (EPA & DHA), Collagen peptides, Green Lipped Mussel extract, Hyaluronic Acid.

Analytical Constituents:
Crude Protein 19%; Crude Fibre 2%; Crude Oils & Fats 6%; Crude Ash 3%; Sodium <1%; Moisture 4%; Calcium <1%; Phosphorus <1%.

Additives (per kg):
Vitamins: Vitamin C (3a312) 100g. Sensory Additives: Vanilla flavour 1.0g.

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