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FlexAbility PROFESSIONAL is the highest specification joint supplement available in the UK*.
FlexAbility PROFESSIONAL is the highest specification joint supplement available in the UK*.
Science Supplements

Science Supplements FlexAbility Professional

£89.99
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
Earn Rewards
When you purchase this item, you will earn of rewards points to spend on your next purchase from us. You can spend your Rewards balance in-store & online.

Hassle free returns

We understand that when shopping online, things don’t always work out. Whether you need a different size, the colour isn’t quite right, or you’ve simply changed your mind, our Returns & Exchanges Policy is designed to give you flexibility and peace of mind.

Returns Policy

Items must be returned within 3 months of receipt, unused, unsoiled, undamaged, and in a resaleable condition. All original tags must still be attached and items must be returned in their original product packaging.

Please do not attach postal labels or sellotape directly to product packaging (e.g. footwear boxes, rug bags).

Failure to meet these conditions may result in a deduction from your refund.

Refunds within the statutory period are made in line with the Consumer Contracts Regulations.

Return costs are the responsibility of the buyer.

If you think you have recieved an incorrect or faulty item, please read the relevant section towards the bottom of the page for instructions on the next steps to get this resolved.



How to Return an Item

You have three options when returning items to us:


Option 1: DPD Returns Portal (Mainland UK Only)

DPD Returns Portal – Click Here

Our DPD Returns Portal provides a pre-set returns label costing £4.99 — this is deducted from your refund when the item is returned to us.

This service is only available for customers in Mainland UK.

Simply package your item safely and securely, include a note inside the parcel with your contact details, and follow the instructions on the portal to generate your label and drop the parcel at a DPD location.

Please keep hold of your tracking number until your return has been processed in case of any issues with delivery. Customers are responsible for monitoring the progress of their return using the tracking information provided by the courier and must report any issues to us within 5 days of the date of posting.


Option 2: Use Your Own Courier

You may return items using any courier or postal service of your choice.

  • Return costs are the responsibility of the customer

  • We strongly recommend using a tracked and insured service

  • Please keep hold of your proof of postage and tracking number, as we cannot be responsible for parcels lost in transit

All returns should be sent to:

Returns Department
Hope Valley Saddlery
Rockhead House
Staden Lane
Buxton
SK17 9RZ


Option 3: Return to One of Our Stores

You can return items to any Hope Valley Saddlery store.

To return an item in store:

  • Please package the item securely before bringing it in

  • Include a clear note inside the package with the required return information (see below)

  • Hand the parcel to a member of staff in store

All in-store returns are forwarded to Head Office for processing.
Please note that refunds or exchanges cannot be completed in store and will only be processed once the return has been received and approved by our returns team.


Important: What to Include Inside Your Parcel

It is essential that you include a clear covering note inside your return. Please include all of the following information:

  • Your original order number

  • Your full name

  • A contact phone number

  • Whether you would like a refund or an exchange

  • If requesting an exchange, please clearly state the item, size, or colour required

Returns without this information may be delayed.


Return Tracking & Delivery Responsibility

Customers are responsible for monitoring the progress of their return using the tracking information provided by the courier.

If your return has not been delivered to us within 5 days of posting, please contact us so that we can raise this with the courier on your behalf Unfortunately, if a return issue is not raised within 12 days, we will be unable to assist further, as courier investigations cannot be initiated outside of this timeframe.

We strongly recommend retaining your proof of postage and tracking details until your return has been fully processed.


Exchanges

  • Exchanges are subject to stock availability — please check the website for up-to-date stock levels

  • A standard delivery charge of £4.99 is required to send replacement items

  • Once your return has been received, we will contact you via email with instructions on how to make payment

Exchange orders remain open for 7 days for the postage to be paid. After this time, the exchange is cancelled and the returned item is refunded.

Please email [email protected] if you have any queries regarding exchange postage costs.


Incorrect or Faulty Items

If you believe you have received an incorrect, faulty, or missing item, please contact us via email at [email protected] before returning anything.

  • Incorrect or missing items must be reported within 3 days of delivery and must be in brand new condition with all of the original packaging and tags - we cannot be held responsible for an incorrect item if the packaging or tags have been removed, or if the item has been used

  • Please do not return faulty or incorrect items without contacting us first — we will advise on the next steps

  • Faulty items must be reported as soon as the fault arises, please email us at [email protected] with a clear description of the issues, and some photographs of the item and the fault. Items usually need to be returned for inspection before a refund or replacement can be issued, but this can be item dependent

In many cases, we can provide a FREEPOST label, although this is not guaranteed.

Please note:

  • Replacements or refunds cannot be issued until the fault has been verified

  • In some cases, the supplier or manufacturer must assess the item, which may take additional time


Other Important Information

  • Refunds are always issued to the original payment method to minimise fraud

  • Refunds may take up to 10 working days to appear in your account once processed

  • If returning items from outside the EU, clearly mark the parcel “RETURNING TO SELLER” and use a tracked and insured service to avoid customs delays

  • If it has been more than 7 working days since delivery and you haven’t heard from us, please contact our team and we’ll be happy to help


Klarna Orders

Due to Klarna’s terms and conditions:

  • Orders purchased using Klarna cannot be exchanged

  • These orders can only be returned for a refund, which will be processed back to Klarna for them to update your account

Science Supplements FlexAbility Professional

Brand:Science Supplements

Code:FlexAbilityProfessional

What's different about FlexAbility PROFESSIONAL? FlexAbility PROFESSIONAL is the highest specification joint supplement available in the UK*.

It is a nutritionally advanced formula of FlexAbility which the only joint supplement on the market with two clinical and scientific studies demonstrating the positive effects of joint supplementation and is the only joint supplement in the UK with a published, peer reviewed paper in The Journal of Equine Veterinary Science. The study is the largest undertaken in recent history and the findings were also accepted and presented at the British Equine Veterinary Association Congress. The clinical trials suggest for stiff horses, 6-7 out of 10 fed FlexAbility benefit in maintaining normal joint function and mobility.

FlexAbility PROFESSIONAL is designed for those horses needing the absolute maximum levels of support such as those competing at the highest levels of competition and undergoing the greatest stress to joints, tendons and ligaments.

We believe that when comparing joint supplements the key elements to consider are: - The actual level of active ingredients as declared by the manufacturer - The rate at which each manufacturer is advising you to feed (This needs to be sufficient to provide the correct level for a horse, not a smaller animal) - The quality of the ingredients used (Are they an approved and certified manufacturer. Look for UFAS and NOPS certification) - Do they have any published or clinical data to support their claims?

What's in it? Providing declared levels of key nutrients involved in cartilage synthesis and support using a unique combination and optimal levels of scientifically proven ingredients, including glucosamine, low molecular weight chondroitin, MSM, omega 3 fatty acids DHA & EPA, Hyaluronic Acid (HA), Boswellia, Collagen Peptides, Rosehip and Vitamin C.

Manufactured under the strictest conditions in our approved and certified UFAS and BETA NOPS approved manufacturing facility.

How to accurately evaluate and compare joint supplements

It seems that the graph that we recently posted showing a comparison of CONTENT of different ingredients in joint supplements has caused a bit of a stir!

Not surprising really. The reason it has caused a stir is because some companies choose to market on PERCENTAGE or CONCENTRATION of active ingredients rather than on CONTENT.

Here is a clear explanation of what these terms mean and why PERCENTAGE can be very misleading and why CONTENT (the actual amount your horse gets) is the only accurate way to compare.

PERCENTAGE is the amount of an ingredient in a supplement in grams per gram x 100 (or it could be mg per mg or kg per kg and so on). So if there is 20g of an active ingredient in 100g of supplement that is 20%. It's also the same as CONCENTRATION in this case. You will also often see on labels the amount of an ingredient in a supplement expressed as g/kg or mg/kg or IU/kg - this is a CONCENTRATION (but could be converted to a %). For example, in the case of pure glucosamine in a supplement with nothing else, then the PERCENTAGE or CONCENTRATION will be 100%.

This DOES NOT tell you how much your horse will get of the active ingredient. For that you need to know the FEEDING RATE (amount of supplement fed per day). For example:

If a supplement claims to contain 10g of Glucosamine in a 20g FEEDING RATE:

The PERCENTAGE of Glucosamine in the product is 50% (10g out of a total of 20g)

The CONTENT of Glucosamine is 10g at a FEEDING RATE of 20g (20g = total amount fed to horse, 10g being the actual amount of Glucosamine your horse will get)

The CONCENTRATION of Glucosamine is 50g/100g or 500g/kg

So why is the FEEDING RATE so important? The rate at which the manufacturer is advising you to feed determines the CONTENT (actual amount) of each active ingredient that your horse will receive. So on paper a supplement might claim to have 'no fillers' and provide 100% Glucosamine. However, when you look at the feeding rate and it tells you to feed a 10g scoop, your horse will only get 10g of glucosamine. Another manufacturer might have a combination of beneficial ingredients and provide as part of the formulation 50% worth of Glucosamine. When you then look at the feeding rate it tells you to feed 3 x 10g scoops (30g). In this example your horse will get 15g of Glucosamine; 5g more than the first supplement.

BOTTOM LINE - PERCENTAGE or CONCENTRATION on their own are meaningless and misleading! CONTENT is the most important as this is what your horse ACTUALLY GETS.

*Data is correct as of November 2018 and compares some of the leading joint supplements in the UK based on their published maintenance feeding rates for an average 500kg horse and published declared levels of active ingredients. This is only one method of comparison and should be used as a guide.

Instructions for Use and Feeding Guide Level 25ml (21.3g) scoops per day


Maintenance

Pony - approximately 250kg 3
Horse - approximately 500kg 5.5
Large Horse - over 750kg 7

Mix thoroughly with feed and split between meals where possible. Introduce to feed slowly.

Do not exceed the recommended intake

One of our core values is transparency. That’s why we list all the active ingredients per daily feeding rate so you know exactly what your horse is getting.

Active Ingredients:
Per 117g (500kg Horse Feeding Rate) FlexAbility Professional delivers: Glucosamine HCl 16g; Chondroitin Sulphate (90%, Low Molecular Weight) 6g; MSM 16g; Hyaluronic Acid 1000mg; Vitamin C (as calcium ascorbyl monophosphate) 10g; Marine Omega 3 20g (DHA & EPA 2.9g); Boswellia serrata extract 11g; Green Lipped Mussel extract 2g; Collagen peptides 5g; Rosehip extract 10g.

Composition:
Glucosamine HCl, Methyl Sulfonyl Methane (MSM), Boswellia serrata extract, Rosehip extract, Chondroitin sulphate, Microencapsulated Fish Oil (EPA & DHA), Collagen peptides, Green Lipped Mussel extract, Hyaluronic Acid.

Analytical Constituents:
Crude Protein 19%; Crude Fibre 2%; Crude Oils & Fats 6%; Crude Ash 3%; Sodium <1%; Moisture 4%; Calcium <1%; Phosphorus <1%.

Additives (per kg):
Vitamins: Vitamin C (3a312) 100g. Sensory Additives: Vanilla flavour 1.0g.

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