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Complete Electrolytes is a palatable, fully balanced electrolyte that is gentle on the stomach and replaces electrolytes in proportion to the amounts lost during exercise.
Complete Electrolytes is a palatable, fully balanced electrolyte that is gentle on the stomach and replaces electrolytes in proportion to the amounts lost during exercise.
Science Supplements

Science Supplements Complete Electrolytes

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How to Return an Item

You have two options when returning items to us:

Option 1: DPD Returns Portal (Mainland UK Only)

DPD Returns Portal – Click Here

  • Our DPD Returns Portal provides a pre-set returns label costing £4.99 - this is deducted off your refund when the item is returned to us.

  • This service is only available for customers in Mainland UK

  • Simply package your item up safely and securely, include a note inside the parcel with your contact details and follow the instructions on the portal to generate your label and drop the parcel at a DPD location
  • Please keep hold of your tracking number until your return has been processed in case of any issues with delivery

Option 2: Use Your Own Courier

  • You may return items using any courier or postal service of your choice

  • Return costs are the responsibility of the customer & we strongly recommend using a tracked and insured service

  • Please keep hold of your proof of postage and tracking number, as we cannot be responsible for parcels lost in transit

All returns should be sent to:
Returns Department
Hope Valley Saddlery
Rockhead House
Staden Lane
Buxton
SK17 9RZ


Important: What to Include Inside Your Parcel

It is essential that you include a clear covering note inside your return. Please include all of the following information:

  • Your original order number

  • Your full name

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  • Whether you would like a refund or an exchange

  • If requesting an exchange, please clearly state the item, size, or colour required

Returns without this information may be delayed.


Returns Policy

  • Items must be returned within 3 months of receipt

  • Items must be unused, unsoiled, undamaged, and in a resaleable condition

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  • Please do not attach postal labels directly to product packaging (e.g. footwear boxes, rug bags)

Failure to meet these conditions may result in a deduction from your refund.

Refunds within the statutory period are made in line with the Consumer Contracts Regulations.

Return costs are the responsibility of the buyer.


Exchanges

  • Exchanges are subject to stock availability — please check the website for up-to-date stock levels

  • A standard delivery charge of £4.99 is required to send replacement items, once your return is back with us we will contact you via email with instructions on how to make the payment

  • Exchange orders stay open for 7 days for the postage to be paid, at which point they are closed and the returned item is refunded.

Please email returns@hopevalleysaddlery.co.uk if you have any queries regarding exchange postage costs.


Incorrect or Faulty Items

If you believe you have received an incorrect, faulty, or missing item, please contact us via email on returns@hopevalleysaddlery.co.uk before returning anything:

  • Incorrect or missing items must be reported within 3 days of delivery - Please do not return faulty or incorrect items without contacting us first

  • We will advise you on the next steps before any return is made

  • Items usually need to be returned for inspection and verification before a refund or replacement can be issued

  • In many cases, we can provide a FREEPOST label, although this is not guaranteed

Please note:

  • Replacements or refunds cannot be issued until the fault has been verified

  • In some cases, the supplier or manufacturer must assess the item, which may take additional time



Other Important Information

  • Refunds are always issued to the original payment method to minimise fraud

  • Refunds may take up to 10working days to appear in your account once processed

  • If returning items from outside the EU:

    • Clearly write “RETURNING TO SELLER” on the front of the parcel

    • List the contents of the return

    • Use a tracked and insured service to help avoid customs delays

Please monitor your return tracking. If it has been more than 7 working days since delivery and you haven’t heard from us, contact our team and we’ll be happy to help.


Klarna Orders

Due to Klarna’s terms and conditions:

  • Orders purchased using Klarna cannot be exchanged

  • These orders can only be returned for a refund, which will be processed back to Klarna for them to update your account

Science Supplements Complete Electrolytes

Brand:Science Supplements

Code:1000Electro

What?

Complete Electrolytes is a palatable, fully balanced electrolyte that is gentle on the stomach and replaces electrolytes in proportion to the amounts lost during exercise. Sub-optimal electrolyte intake is a frequent cause of poor performance in competition horses. Palatability problems with ordinary electrolytes can limit feed and supplement intake, cause irritation of the stomach and intestine, and has also been shown to irritate or cause gastric ulceration in horses. Containing the 5 key electrolytes sodium, chloride, potassium, calcium and magnesium with MicroencapsulationTechnology means it dissolves in the small intestine where electrolyte uptake is optimal, and is both palatable and gentle on the stomach unlike ordinary electrolytes.

Micro Encapsulation Technology

Why?

The five major electrolytes: sodium, chloride, potassium, calcium and magnesium; are key nutrients required for nerve and muscle function, maintenance of normal hydration and normal function of the digestive system, kidneys, lungs and heart. Sub-optimal electrolyte intake can lead to muscle problems and poor performance, therefore horses in work require extra electrolytes to replace those lost in sweat, faeces and urine. The harder the horse works, the hotter the horse gets. The longer a horse works and the warmer the weather, the more sweat and therefore the more electrolytes a horse will lose. One litre of horse sweat contains around 3.5g of sodium, 6g of chloride, 1.2g of potassium and 0.1g of calcium. A horse can easily lose 5 litres of sweat each hour on a normal day at a moderate pace which equates to the loss of around 50g of electrolytes. This amount would not be replaced by the horses' normal daily hay and hard feed alone.

When?

The simple answer is to feed every day! It is common for many horses to only be fed supplemental electrolytes immediately before and during competition. If you feed enough electrolytes during training you will not need to increase the amount in the feed when it comes to a competition. If you don't feed in training and feedonlyin competition you are asking for trouble. It can take weeks or months, not days, to fully restore the body’s normal electrolyte levels following a month or so of training.

Available in a 2kg tub lasting approximately 6 weeks, a 10kg tub for multiple horses or yards and a 60g syringe for use before,during or immediately after exercise.

How?

Given regularly and not just during competition helps maintain electrolyte levels, stimulates appetite and encourages drinking.

Active Ingredient Levels 100g of Complete Electrolytes delivers:

Sodium 20.0g Chloride 38.9g Potassium 8.3g Calcium 0.6g Magnesium 0.4g

Tub and Pouch - Instructions for use and feeding Guide Level 25ml (28g) scoops per day


Maintenance/ Light

Pony - approximately 250kg 0.5
Horse - approximately 500kg 1
Large Horse - over 750kg 1.5

Moderate

Pony - approximately 250kg 1
Horse - approximately 500kg 1.5
Large Horse - over 750kg 2

Hard / Hot Weather

Pony - approximately 250kg 2
Horse - approximately 500kg 3 - 4
Large Horse - over 750kg 4 - 5

Mix thoroughly with feed and split between meals where possible.

Do not exceed the recommended intake

One of our core values is transparency. That’s why we list all the active ingredients per daily feeding rate so you know exactly what your horse is getting.

Active Ingredients:
One 25ml level scoop (28g) provides:
7.7g chloride, 4.1g sodium, 1.7g potassium, 0.1g magnesium and 0.1g calcium.

Composition:
Sodium chloride, potassium chloride, vegetable oil, calcium gluconate, dextrose 5%, magnesium phosphate, flavour.

Analytical constituents:
Ash 67.6%, Chloride 38.5%, Sodium 20.5%, Oils & Fats 16.6%, Potassium 8.5%, Calcium 0.6%, Phosphorus 0.6%, Magnesium 0.5%, Protein 0.0%, Fibre 0.0%.

Additives (per kg):
EC permitted mint flavour 2g.

Syringe - Instructions for use and feeding guide

Pony - approximately 250kg ½ syringe
Horse - approximately 500kg 1 syringe
Large Horse - over 750kg 1 syringe

This product can be used daily or following hard work or excessive sweating, for example during or following transport. Also suitable for administration during prolonged exercise or competition. Always ensure unlimited access to water.

Active Ingredients:
Per 60g syringe Complete Electrolytes delivers:
Sodium 10g; Chloride 19g; Potassium 3.8g; Calcium 0.3g; Magnesium 0.1g.

Composition:
Sodium Chloride, Glycerine, Sorbitol, Potassium Chloride, Glucose syrup, Tri-Sodium Citrate, purified water, Calcium Chloride, Magnesium Chloride.

Analytical constituents:
Crude Protein <0.15%; Crude Fibre <1%; Crude Oils & Fats 18.4%; Crude Ash 57.3%; Sodium 14%; Calcium 1%; Moisture 9.8%.

Additives (per kg):
Technological Additives:Xanthan gum (E415) 5g; Potassium Sorbate (E202) 1g; Sodium Benzoate (1k301) 1g.Sensory Additives: Flavourings:EC permitted mint flavour 0.1g.

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